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“To verify, please say your account number and full name.”

 

Sample conversation:

  • Hello, this is Jane from xxx bank.
  • I’m just calling because we need to confirm your account details.
  • To verify, please say your account number and full name.
  • When is your birthday?
  • What is your mother’s maiden name?
  • Where did you open your account?

Things to note:

  • Call from unregistered number
  • Caller introduces herself as a bank employee.
  • Mention of account verification to seem legitimate
  • Attempt to get personal information

 

Sample conversation was created to reflect a similar case.

Tags: Identity Theft, Vishing

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